Shipping Policy

All orders are shipped as soon as possible during our hours of operation Monday - Friday 8am - 4pm MST

We use the following carriers to deliver our orders:

  • DHL

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders may not have tracking numbers.

Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Regional ETAs:

  • Western Canada - 1 to 3 business days for major cities, 3 to 5 business days for rural areas
  • Eastern Canada - 4 to 7 business days for major cities, 7 to 10 business days for rural areas
  • Territories - 10 to 14 business days

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